Mysteriously Banned

LukeR99LukeR99 Member Posts: 3
edited November 2023 in General Discussion
So last night I decided to login to try and play mcoc to great surprise I was banned and that being permanently. Why is the question?

I’ve contacted support but all they do is copy and paste a script they have to say I’ve been banned with no proof and information on the basis as to what was done and when. I wasted over 80 level 1 and level 2 revives. 20 level 2 team revives. 10 level 3 team revives. 15 level 3 revives. 5 level 4 revives. 300 worth of 4 hour crystals and a further 5k units on revives etc to complete necropolis. Yes I done it within 3/4 days but I did nothing but the game for those days with hours of practice and retries.

I feel as if kabam has defamed me by this and thinking that I’ve played for 8 years and spent hundreds if not thousands of pounds this is not right. I’ve never been banned previously and all of a sudden banned.

They are accusing me of misconduct without any basis. How is it I am banned permanently without adequate explanation and baring in mind I’ve never been banned before? As a player who has financially contributed to the game consistently over 8 years, I expect transparency and fair treatment as would anyone. I am serious considering involving consumer associations to assert my rights and take this up with lawyers to be compensated not only for all I’ve spent but also for 8 years down the drain without explanation.

I hope this issue can be resolved fairly and promptly

Comments

  • LukeR99LukeR99 Member Posts: 3
    And the worst part is I’ve got over 11.5k units waiting for the Black Friday deals and the ban me the night before!
  • gage201205gage201205 Member Posts: 576 ★★★
    I get your frustration, but only support can help. There was another guy who was unfairly banned so i cant assume it was just. Just work with support and hope they can help
  • laserjohn26laserjohn26 Member Posts: 1,579 ★★★★★
    Please let us know how your lawsuit goes
This discussion has been closed.