Error pops up when I try to submit a ticket for customer service!

Dear kabam support,

I dont know why but everytime I try to submit a ticket for customer service, it doesnt let me submit it!

Error looks as follows.

Error:
계정 이름: Unable to create/update fields: Name. Please check the security settings of this field and verify that it is read/write for your profile or permission set.

I think you guys didnt lower the security level of the support webpage ince you guys switched to a new forum site...

I really need help! What other ways can I contact you guys?
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