Holiday gift

Armageddøn

So i had a final necro run left and I have been saving my holiday gift to claim it after becoming Valiant. Yesterday night I claimed it accidentally along with the other rewards so i didn't collect anything and went straight to support to see if they can reverse it. However, they said it's based on your progression on 20 December so i was going to get paragon gift anyway and also they can't reverse the gift. Is that true? Has anyone got a valiant gift after claiming it recently? Just want to confirm.