Can't Access My Count, Suggestions?
jglad84
Member Posts: 1 ★
I woke up, and my app for MCoC was deleted, and I didn't do it. I'd reinstall it, and when I log into Kabam, the screen changes to the background, like you're opening up crystals, and then it says Coming Soon. I deleted and reinstalled it several times, and I keep getting the same message. Any tips? I know it's not the app because I can log into my old account and play, but I can't get to my primary account any more. I set a ticket, and after some back and forth, they said this
Hello Summoner,
Thank you for your response along with the requested information.
I have shared the details of these unexpected events with the appropriate teams for review. We appreciate your report and patience during this process. Though we will be unable to provide updates for this investigation in this ticket, you can look to the forums, in-game mail, and update notes for possible announcements regarding a confirmed or fixed issue. Because such a possible issue would be affecting the community at large, any potential compensation would be given to all affected players via in-game methods.
If you need assistance with any new issues that come up, please contact us back. We will be happy to help you out as best as we can. Thank you for your time, and have a great day.
I just want my account back.
Hello Summoner,
Thank you for your response along with the requested information.
I have shared the details of these unexpected events with the appropriate teams for review. We appreciate your report and patience during this process. Though we will be unable to provide updates for this investigation in this ticket, you can look to the forums, in-game mail, and update notes for possible announcements regarding a confirmed or fixed issue. Because such a possible issue would be affecting the community at large, any potential compensation would be given to all affected players via in-game methods.
If you need assistance with any new issues that come up, please contact us back. We will be happy to help you out as best as we can. Thank you for your time, and have a great day.
I just want my account back.
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