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Loyalty shard crystals

PistolcuApaPistolcuApa Member Posts: 156 ★
in General Discussion



I purchased 3 shards with 300k loyalty thinking i can then exchange them for the 7s shards, the icons are the same and the name too. However, it seems i cant exchange them. Is this intended???


Comments

  • GaudyGMoneyGaudyGMoney Member Posts: 47 ★
    The exchange uses the TOKENS as currency, not the shards themselves. The loyalty shatters are only used on the 7* loyalty crystal (15 in total gets you one). The tokens can be earned either via completion/exploration of the AW showcase, or in Alliance War season rewards.
  • PistolcuApaPistolcuApa Member Posts: 156 ★
    GaudyGMoney said:

    The exchange uses the TOKENS as currency, not the shards themselves. The loyalty shatters are only used on the 7* loyalty crystal (15 in total gets you one). The tokens can be earned either via completion/exploration of the AW showcase, or in Alliance War season rewards.

    Wish kabam explained this on the store page, or change the icons/names zzz. Thanks for clarification
  • A_FungiA_Fungi Member Posts: 995 ★★★★
    PistolcuApa said:

    GaudyGMoney said:

    The exchange uses the TOKENS as currency, not the shards themselves. The loyalty shatters are only used on the 7* loyalty crystal (15 in total gets you one). The tokens can be earned either via completion/exploration of the AW showcase, or in Alliance War season rewards.

    Wish kabam explained this on the store page, or change the icons/names zzz. Thanks for clarification
    How are the icons the same when they are completely different colors?
  • JT_SupremeJT_Supreme Member Posts: 1,202 ★★★★
    edited March 21
    I did the same thing lmao. I thought you had to buy the shards to get the 7 star shards. Contact support they will reverse it.
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