In game store is disabled for me

joferinojoferino Member Posts: 3
edited April 2024 in Bugs and Known Issues
In game store is disabled for me. Since Sunday 21st, I cannot purchase Anything because is disabled. Can Someone from the support help me?!

Comments

  • Gildarts99Gildarts99 Member Posts: 448 ★★★
    You are spending too much that's why. You need to chill with the spending. Lol
  • joferinojoferino Member Posts: 3
    edited April 2024
    Lol that is not the case
  • ErcarretErcarret Member Posts: 3,067 ★★★★★
    It can get disabled (or rather, your payment method) if you do spend too much in a short amount of time, if you usually don't spend on the game. I had that happen to me once. I bought a ton of small items from the store and my Paypal account froze because of it.

    In my case, everything returned to normal in about 24 hours so just sit tight.

    If there's a problem with the actual store, then you need to file a support ticket with Kabam. No one on the forum can help you with that.
  • joferinojoferino Member Posts: 3
    Where do i find This support ticket option?
  • ErcarretErcarret Member Posts: 3,067 ★★★★★
    Here you go.

    You simply click on Submit a Request in the top right corner.
  • Neo7Neo7 Member Posts: 2
    Mine has been doing the same thing for a while now. If I tap on something to buy it just goes to a blank screen with a loading icon and nothing ever shows up.
  • FrostGiantLordFrostGiantLord Member Posts: 2,199 ★★★★
    I don't even have an in-game store anymore. I don't spend (except for two daily units cards I bought), and whenever I click on the "Units Store" button, it just says "There are no offers available." Anyone else having the same issue, and is there a fix?
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