Lost Google account and Kabam ID as a result
GhostLyre
Member Posts: 2 ★
The google email I used for my original account was hacked into. (And the Google play acc subsequently)
I never enabled 2FA or linked to a phone number or anything so I can't access it (its really old, I connected it to my MCOC account 8 years ago when I was a kid and I never used it after). I use a safer gmail now and I just want to move my Kabam ID to that email to keep my MCOC acc safe.
Support wont let me do so unless I tell them Google play purchase dates (for the gmail I lost) which I can't access, even though I offered other things like: Screenshots of my account from 2017-2018, my orginal email/account name, location and date of account creation .
I have sent many tickets to support with description of my situation, and they simply send repetitive copy and paste computer responses.
Is there any solution? Or is my Kabam ID lost in the aether forever because support won't verify me on one thing?
I never enabled 2FA or linked to a phone number or anything so I can't access it (its really old, I connected it to my MCOC account 8 years ago when I was a kid and I never used it after). I use a safer gmail now and I just want to move my Kabam ID to that email to keep my MCOC acc safe.
Support wont let me do so unless I tell them Google play purchase dates (for the gmail I lost) which I can't access, even though I offered other things like: Screenshots of my account from 2017-2018, my orginal email/account name, location and date of account creation .
I have sent many tickets to support with description of my situation, and they simply send repetitive copy and paste computer responses.
Is there any solution? Or is my Kabam ID lost in the aether forever because support won't verify me on one thing?
3
Comments