Add Link To Game Support on the Website
BloodyRose
Member Posts: 198 ★
People seem to have a difficult time locating the in-game support link button. Because they can't find how to get support they start up threads describing problems that should be bug reports or support tickets. Many of these threads result in members of the community asking, "Did you contact support?" or "Why didn't you contact support?" and the OP replying "I don't know how!"
In order to make it easier for people to report issues with the game, it would be helpful to put a link to https://kabam.com/support/ on the website. There are at least 3 places where the link could be located for easy accessibility. Any one of these implementations could be very helpful to players.
1) On the main MCOC site (https://playcontestofchampions.com), insert a link titled "Support" in the hamburger menu at the top right
2) On the forum home, Insert a link in the menu to the right of the user name OR in the settings menu just above Sign Out.
3) Add a Support link in the footer with Privacy Policy and TOS.
In order to make it easier for people to report issues with the game, it would be helpful to put a link to https://kabam.com/support/ on the website. There are at least 3 places where the link could be located for easy accessibility. Any one of these implementations could be very helpful to players.
1) On the main MCOC site (https://playcontestofchampions.com), insert a link titled "Support" in the hamburger menu at the top right
2) On the forum home, Insert a link in the menu to the right of the user name OR in the settings menu just above Sign Out.
3) Add a Support link in the footer with Privacy Policy and TOS.
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