Issue with Incursions Rewards
KabamDORK
Member, Administrator, Moderator Posts: 63 ★★★
Greetings Summoners,
We identified an issue with Incursions where players were either not receiving rewards or received the incorrect rewards upon completion of certain zones. We have deployed a fix and prizes are being awarded correctly for future runs. Please see below for details on affected Sectors.
Sectors 1-5 did not have the issue
Playing Sector 6, you received the rewards from Sector 7
Playing Sector 7, you received nothing
NOTE: If you received the rewards from Sector 7 by playing Sector 6 while the issue was present, then playing Sector 7 will not allow you to receive those rewards again post-fix.
If players started an Incursions run before the fix was deployed, they will need to start a fresh run. This issue will not fix itself upon disconnect/reconnect.
The team is working on compensation for this issue and will give you more details on this soon.
Thank you!
-KabamDORK
We identified an issue with Incursions where players were either not receiving rewards or received the incorrect rewards upon completion of certain zones. We have deployed a fix and prizes are being awarded correctly for future runs. Please see below for details on affected Sectors.
Sectors 1-5 did not have the issue
Playing Sector 6, you received the rewards from Sector 7
Playing Sector 7, you received nothing
NOTE: If you received the rewards from Sector 7 by playing Sector 6 while the issue was present, then playing Sector 7 will not allow you to receive those rewards again post-fix.
If players started an Incursions run before the fix was deployed, they will need to start a fresh run. This issue will not fix itself upon disconnect/reconnect.
The team is working on compensation for this issue and will give you more details on this soon.
Thank you!
-KabamDORK
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