Time attack/Legend Run during emergency maintenance

Mirage_Turtle

Hello

I was attempting a “Legend run” for the Modok Time Attack event this month. Unfortunately, emergency maintenance took the game down when I had about 20 minutes left.

Is the game team planning on subtracting the maintenance time for entries that covered the span of the maintenance?

If not, is reimbursement for energy refills a possibility? I’d have never spent those units if I didnt have a shot at the Legend title. The maintenance effectively took me out of the running.

Obviously I’d much rather have the time subtracted from my entry.

Thanks for the consideration.

Timyith

Since nobody has been helpful. I’ve had the same issue. They’ve been emailing me every new ticket I submit with the same copy and pasted memo saying it was out of their control and it was an emergency maintenance for a reason.

Pretty much meaning. We were all screwed over. So no. You will get nothing.

Mirage_Turtle

In August of 2017, there was an some emergency downtime that occurred during legends runs from the Terrigenocide Part 2 event. Kabam was able to tell who was running the event at the time and subtracted out the downtime from the total time.

So it's not impossible. Mods?

MattMan

Mirage_Turtle wrote: »

In August of 2017, there was an some emergency downtime that occurred during legends runs from the Terrigenocide Part 2 event. Kabam was able to tell who was running the event at the time and subtracted out the downtime from the total time.

So it's not impossible. Mods?

Possible? Yes. Will they? No.

I was denied the legends title during the Goldblum event crash. Mods will tell you it’s taken into account but the support team won’t do anything for you.

In my case they even admitted I was affected but would not do anything about it

MattMan

MattMan

Sorry duplicate