The game experienced a brief connectivity issue this morning. The team promptly fixed the issue and things are back to normal, thank you to everyone who passed along reports!

NO RESPONSE FROM KABAM SUPPORT REQUEST

JohnnyfatsJohnnyfats Member Posts: 1
in Bugs and Known Issues
Hello I have sent more than one support request in the past two days about an accidental purchase I made in game. All I want is to refund and get my resources back but no one has gotten back to me or my support ticket. Is there anyone on here than can help?

Comments

  • MrKillaChrisMrKillaChris Member Posts: 172 ★
    Check your deleted folder or junk folder same thing happened to me, and they messages were piled up there, even though they were coming straight into my inbox at first.
  • DemonzfyreDemonzfyre Member Posts: 22,563 ★★★★★
    Responses can take 24-48 hours....Sending more tickets won't help. You aren't the only one sending in support tickets.
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