UPDATE TO SUMMONER’S SIGIL SUBSCRIPTION

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Comments

  • Shaunp74Shaunp74 Member Posts: 13

    Shaunp74 said:

    Shaunp74 said:

    Shaunp74 said:

    Hi.
    I cancelled my subscription and renewed through web store. Seems I can’t do
    Anything on the in game sigil store now? Everything shows locked. Any help appreciated

    After cancelling, did you logout and then back into the webstore? It often has updating issues.
    I did, yeah. On both the web store and in game.
    I also cancelled 2 weeks ago, and then activated on webstore. And when the in game subscription was due for renewal, it has now shown as locked.
    Did you re-up on the webstore right after you canceled in game? I would think that would've added another month to your subscription (extending you to March 27) and you would've gotten the units and credits at the time you signed up through the webstore.
    Does the webstore show an expiration date for your subscription?

    Obviously something is broken for some no matter what, but it sounds like you're having a different issue.
    Yeah, exactly that. Renewed immediately on the webstore and it shows renewal of March 14. But everything in-game is locked. Can’t use anything in Sigil store.
    Be sure to submit a ticket. It isn't surprising in the slightest that this new format isn't working properly, and hopefully it's a quick fix, but your situation is probably rare and should be pointed out.
    Annoyingly, I’ve submitted a ticket and it’s been closed and says “resolved” without any comment. The ticket system is so broken itlnnitslef. Asking first purchase and type of purchase when my account is over 10 years old 😂. How does anyone remember that?
  • doskozdoskoz Member Posts: 15

    doskoz said:

    i thought there was suppose to be a larger unit boost every time it renews because that’s what said in the video but i got the same amount of units at renewal or is the unit to the weekly package

    Now that you mention it, I vaguely remember mention of some benefit to keeping the subscription vs month to month reup. Was that the benefit for keeping it going month to month?
    yes that is what was said in the video karate mike states that you will get a larger unit boost each time it renews

    https://youtube.com/shorts/wj4in5JHRzk?si=4GeUu-tMB-yV8LDV
  • Crimson8399Crimson8399 Member Posts: 769 ★★★
    My sigil didn’t work either. It took my money but didn’t activate. WTF Kabam, come on.
  • Super786WarriorSuper786Warrior Member Posts: 42
    My sigil is not renewing
  • Shaunp74Shaunp74 Member Posts: 13
    This is silly….everything is locked and no way to “activate”.



  • Super786WarriorSuper786Warrior Member Posts: 42
    Says I have to go webstore to manage sigil subscription but it hasn't renewed
  • BringPopcornBringPopcorn Member Posts: 8,196 ★★★★★
    edited February 28
    @Super786Warrior @Shaunp74 did you guys renew automatically or did you re subscribe?
    Could be an issue with Xsolla and auto renew. I personally cancelled after looking at the horrible initial sigil and re subscribe manually this month because I was too close to a las 7* crystal from credits and it worked fine.
    Little suggestion, go to Xsolla's customer support too.
  • Shaunp74Shaunp74 Member Posts: 13

    @Super786Warrior @Shaunp74 did you guys renew automatically or did you re subscribe?
    Could be an issue with Xsolla and auto renew. I personally cancelled after looking at the horrible initial sigil and re subscribe manually this month because I was too close to a las 7* crystal from credits and it worked fine.
    Little suggestion, go to Xsolla's customer support too.

    Yeah, I’ve been looking for a way to contact them. Can’t seem to find any contact or ticket support
  • Super786WarriorSuper786Warrior Member Posts: 42
    Yeh it still hasn't renewed its annoying I don't know if I should cancel then buy again would I lose my streak?
  • BringPopcornBringPopcorn Member Posts: 8,196 ★★★★★
    Shaunp74 said:

    @Super786Warrior @Shaunp74 did you guys renew automatically or did you re subscribe?
    Could be an issue with Xsolla and auto renew. I personally cancelled after looking at the horrible initial sigil and re subscribe manually this month because I was too close to a las 7* crystal from credits and it worked fine.
    Little suggestion, go to Xsolla's customer support too.

    Yeah, I’ve been looking for a way to contact them. Can’t seem to find any contact or ticket support
    Search for the Xsolla support page, or try to log into your xsolla wallet.
  • Oops_I_DidOops_I_Did Member Posts: 16
    Can we go back to purchase monthly? Because apparently kabam cannot handle the monthly subscription process. Kabam help desk isn’t helping any and dragging their feet replying
  • ExodiusExodius Member Posts: 32
    Kabam support is saying contact Google
    Google is saying contact Developer (Kabam)
    I was charged for something I can't use but nobody can help apparently..
  • WhythehecknotWhythehecknot Member Posts: 5
    Hey Kabam
    I just linked my account to twitch and claimed all three twitch drops and got the energy refills and revives in game but not the legend crystals even though it was claimed.
    I dont know if it was a bug or if i did something wrong but i would love an answer if possible.
    Thanks
  • Shaunp74Shaunp74 Member Posts: 13
    Have a feeling this forum is not moderated.
  • EluxElux Member Posts: 93
    After the update still load of garbage for sigil glad mine runs out in 3 more days
  • rdonohue833rdonohue833 Member Posts: 4
    Lol! WILL NOT BE RESUBSCRIBING! 20 bucks a month for 360 units and a few sigil crystals. You tried. Strike 2.
  • BringPopcornBringPopcorn Member Posts: 8,196 ★★★★★

    Lol! WILL NOT BE RESUBSCRIBING! 20 bucks a month for 360 units and a few sigil crystals. You tried. Strike 2.

    Its 10 but ok
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  • Cyberguy7777Cyberguy7777 Member Posts: 76
    How do we get more sigil credits? How many are we supposed to get per month? Only 30? That means it’s one titan per year?
  • DrZolaDrZola Member Posts: 9,573 ★★★★★
    edited April 1

    How do we get more sigil credits? How many are we supposed to get per month? Only 30? That means it’s one titan per year?

    One Titan per year, if you don’t spend more than 20 credits anywhere else that year. 60 Sigil credits per month to get 720 annually and 700 for the Titan.

    If you buy via webstore, it’s 75 Sigil credits per month—so you only need 10 months to get your Titan😂

    Dr. Zola
  • doctorbdoctorb Member Posts: 1,961 ★★★★
    Just waiting 4 u 2 do away with auto renewal so I can subscribe again
  • BmanBman Member Posts: 322 ★★
    After these DAM YEARS??? Sigil still sucks pretty dam bad, and still somehow I’ll never understand?? After all these years? Waaaay over priced and rewards are waaay out of touch with current game. Especially for real $ (money) spent to get. Truly sad that this was ur huge update!!!!! OUT OF TOUCH, WASTE!!!
  • BringPopcornBringPopcorn Member Posts: 8,196 ★★★★★
    Bman said:

    After these DAM YEARS??? Sigil still sucks pretty dam bad, and still somehow I’ll never understand?? After all these years? Waaaay over priced and rewards are waaay out of touch with current game. Especially for real $ (money) spent to get. Truly sad that this was ur huge update!!!!! OUT OF TOUCH, WASTE!!!

    Then don't buy it...specially if you think 10$ is way overpriced...
  • JonyHeltonJonyHelton Member Posts: 1
    Sigil Ajuda ,questão e que como está evoluir o jogo já com 7* , eles deveria ter melhores recompensas por se gastar dinheiro real todo mês , vamos pegar tipo uns 100 euros por um Titan e mais umas coisinhas pelo caminho , melhorem isso por favor 🙏🙏🙏
  • StompyaStompya Member Posts: 7
    The subscription is simply not worth having. It's not even about the price, it's just that the content is minimal and the slighly-handy features like trading up your lowest-level potions are now gone. I was subscribed but found I didn't even care to check the store, so I've cancelled.

    Honestly, why do level 1 & 2 heal potions even exist? A full bank of 30 barely makes a dent on a 6 or 7-star champ.
  • StompyaStompya Member Posts: 7
    HERU said:

    How do we get more Sigil Credits?

    Very slowly.
  • edited April 7
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