I want to change my password

I know how to do it. And I input my email.
But I can't receive the certification code. Neither in the spam folder.
I am sure my email is correct.(It's the same as my account)
Can anyone help me?

I also intend to send to Kabam. But Not work in the page.(https://kabam.secure.force.com/PKB/KbContactUsForm)
I got this error:
Unable to create/update fields: Name. Please check the security settings of this field and verify that it is read/write for your profile or permission set.
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