Black screen

Reign_Sheer7uckReign_Sheer7uck Member Posts: 11
in Bugs and Known Issues
I was doing a ran in Black phanter event. When I had my last champ for the boss who's about to get beaten and lo behold black screen. I tabbed and for a couple of moment returned to the game and BAM. KABAMMED.. my last standin champ with the great potential of knocking the already feeble by my previous battles Got my final champ
K. O.'d

P. S. Very Nice...Real nice

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey there Reign_Sheer7uck! I'm sorry to hear you experienced this issue, and I completely understand how frustrating it can be when the game doesn't perform in the way you expect. So this issue can be investigated further, please provide as much of the following information as possible:

    - Device make and model
    - Device Operating System
    - Any relevant screenshots or videos you may have
    - Is the issue repeatable? How?
    - Specific location the issue is occurring?
    - Details of any troubleshooting steps you took to attempt to resolve the issue, and what the results were

    Our QA team is constantly reviewing the forums and bug reports, and working to resolve issues that are reported here. We truly appreciate you taking the time to provide us with as much detail as possible!
  • Reign_Sheer7uckReign_Sheer7uck Member Posts: 11
    edited February 2018
    Kabam Porthos wrote: »
    Hey there Reign_Sheer7uck! I'm sorry to hear you experienced this issue, and I completely understand how frustrating it can be when the game doesn't perform in the way you expect. So this issue can be investigated further, please provide as much of the following information as possible:

    - Device make and model
    - Device Operating System
    - Any relevant screenshots or videos you may have
    - Is the issue repeatable? How?
    - Specific location the issue is occurring?
    - Details of any troubleshooting steps you took to attempt to resolve the issue, and what the results were

    Our QA team is constantly reviewing the forums and bug reports, and working to resolve issues that are reported here. We truly appreciate you taking the time to provide us with as much detail as possible!

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    -It happened at home and has not occured before. I tried tabbing home and tabbed back but it didnt work and waited for couple of moment then I hit the power button for screen saver and unlock the phone back but no results.

    Waited for few more minutes then the game was back with the. K. O screen
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