Failed To Login

forhowlong

why do i always have on my screen failed to login. really disappointed after 2 years playing. do you even bother care about this problem. theres too much negative reviews about you game... (edited by Moderator)

Kabam Porthos

Hey forhowlong, I'm sorry to hear you're having trouble getting into the game. To help our teams out, if you haven't already, can you please provide some more details regarding this issue?

- Device make and model:
- Operating System Version:
- Game version installed:
- Specific location the issue is occurring:
- WiFi or Data (if Data only, Carrier as well):
- Using a VPN (if so, are you able to connect without the VPN):
- Troubleshooting Steps Taken to attempt to resolve the issue/results:

Additionally, some troubleshooting steps which may help resolve this issue:

- Try turning airplane mode on and then off.
- Close out of the app, reboot device, try logging in again.
- On iOS, close the app completely, log out of Game Center, open the app again and log-in directly to your Kabam account.
- Uninstall the game then reinstall.

Our QA Team does review the forums as well as bug reports submitted directly to our Support Team. Thank you very much for providing as much detail as possible, as this will help our Teams to determine the cause, as well as a possible resolution.

forhowlong

IPhone7+
ios 11.2.6
game version. latest update sentinel.sabretooth.bishop update
location. house (wifi)
no vpn
troubleshooting done. reboot, uninstall install app. all recommended solution applied

Jojo80

I am having same issues as forhowlong. I have also went through troubleshooting steps, but nothing works.
I am using iPhoneX with iOS 11.2.6 Update
Latest Game update
Using House Wi-Fi
No VPN

forhowlong

**** i quit playing your stupid game 2 hours trying to login wtf kabam really makes me mad

Gutu

I'm having the same issue on Ipad Pro, have all the updates installed.