Hey Plasticman1, here are the steps to reset your password. This is now done in-game rather than on our website.
1. On the Home screen, tap the Gear icon in the upper left corner
2. Select “LOG IN OPTIONS”
3. If you are signed in with your Kabam ID, you will need to log out. Then tap Sign In With Kabam
4. Choose: Forgot Password?
5. Enter your registered email
6. You will then get a reset password code emailed directly to you!
After checking your email, if you do not find the code, please also check your Spam folder as it may have been accidentally filtered from your inbox.
If for any reason this doesn’t work, please contact our Support Team for further account specific assistance.
Comments
1. On the Home screen, tap the Gear icon in the upper left corner
2. Select “LOG IN OPTIONS”
3. If you are signed in with your Kabam ID, you will need to log out. Then tap Sign In With Kabam
4. Choose: Forgot Password?
5. Enter your registered email
6. You will then get a reset password code emailed directly to you!
After checking your email, if you do not find the code, please also check your Spam folder as it may have been accidentally filtered from your inbox.
If for any reason this doesn’t work, please contact our Support Team for further account specific assistance.