No resources for arena for 3/28/201, Also was charged $99.00 when getting the $5.00 deal for 3/27/18
Colbmister
Member Posts: 3
Hello,
I have recently been playing since the update for the Rifts. Been playing for over a year not long but I have spent of course a lot of time
First off I love playing MCOC and have a lot of respect for all of you there at Marvel and Kabam.
There was a transaction that was suppose to be for $5 star lord loot bag and I received that. I then tried to get the $1.99 peter parker's wallet and that's where a glitch happened. I went to put in my fingerprint for verification and noticed that I was getting the $99.99, 3100 units. I didn't want to get the $99.99 and after putting my fingerprint in it authorized it...
I have spent now $300.00 that should have been $200.00 and that was it..
Ever since the update there has been many significant errors with adding up Battle chips after 75 4* fights I only hit in the hero use event that ends as the 22H Event in 17:42. I also never received my premium crystal shards and after 6 hours of play I had only accumulated 2 premium crystals from gathering about 8000 premium shards. I only got 2 premium crystals from it?
Something with the battle chip count is off and I don't know what to do now?
1. $99.99 should have not been charged to my account.
2. Arena count for x3 with 4* heros are not added up correctly.
3. Premium and all awards for the arena never added up for me and only had 2 premium crystals from shards from the time of 14:00 MST.
Could someone please help me out? I really don't know what is going on here?
Thanks,
Colbmister
I have recently been playing since the update for the Rifts. Been playing for over a year not long but I have spent of course a lot of time
First off I love playing MCOC and have a lot of respect for all of you there at Marvel and Kabam.
There was a transaction that was suppose to be for $5 star lord loot bag and I received that. I then tried to get the $1.99 peter parker's wallet and that's where a glitch happened. I went to put in my fingerprint for verification and noticed that I was getting the $99.99, 3100 units. I didn't want to get the $99.99 and after putting my fingerprint in it authorized it...
I have spent now $300.00 that should have been $200.00 and that was it..
Ever since the update there has been many significant errors with adding up Battle chips after 75 4* fights I only hit in the hero use event that ends as the 22H Event in 17:42. I also never received my premium crystal shards and after 6 hours of play I had only accumulated 2 premium crystals from gathering about 8000 premium shards. I only got 2 premium crystals from it?
Something with the battle chip count is off and I don't know what to do now?
1. $99.99 should have not been charged to my account.
2. Arena count for x3 with 4* heros are not added up correctly.
3. Premium and all awards for the arena never added up for me and only had 2 premium crystals from shards from the time of 14:00 MST.
Could someone please help me out? I really don't know what is going on here?
Thanks,
Colbmister
2
Comments
Thanks for responding
Hi Colbmister!
Sorry to hear you are having issues with a purchase. If you contact our support team, they will help investigate the issue for you. You can reach the support team by going to the gear icon in game and clicking "support" under the account header.
Could I have your email support address due to the issues there are when putting in a ticket through the game?
This get's nothing done ever and I continue to be given a run around.
If you'd prefer you can use this form.