Havent played in 3 years

Im on the original acct name and email, i still have the purchase in my history for Tony stark brief case's (i know that's been ages)

Just can't find a way to get back to where i was. I'm pretty sure i had a kabam acct. But when i tried signing in, it didn't recognize it.

Need help to recover those purchases. A friend was talking about the game and i got excited to play again, thinking i could pick up where i left off. So far not the case. I can't start over from where i was, just wouldn't be worth my time if you know what i mean.

Thank you for any recommendations

Comments

  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi IronWash,

    Our Support Team will work with you to recover the account. When contacting them please make sure that you provide as much of the following information as possible to verify your account:

    1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2. Last Login Date (approximate within 60 Days)
    3. Your account's name as it is displayed in-game
    4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5. Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    6. Device and Device OS you were/are playing on
    7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
  • Christian899Christian899 Member Posts: 88
    edited April 2018
    First off welcome back man. The game sure has changed drastically in 3 years time. The best thing to do is contact Kabam support and they should be able to assist you. If not talk to a mod and I assume they could escalate your ticket for you. Glad to have another original back and best of luck to you!
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