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Rogue level up error

Asj1555Asj1555 Posts: 3
in Bugs and Known Issues
I have a 4 star rogue rank 3. On level 29 she has a hero rating of 2807 upon rank 30 max the rating went down to 2482. How does this happen? Someone from Kabam explain please. And no I don't have any mods or hacks on my game or iPhone.

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    CrusherOfDreamsCrusherOfDreams Posts: 1,370 ★★★
    Did you change up masteries at all? Or maybe she had synergies in a game mode and you were looking at that? If not one of those, then I've got no idea.
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    SpeedbumpSpeedbump Posts: 1,520 ★★★
    Screen shot?
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    Asj1555Asj1555 Posts: 3
    No mastery changes I was in the upgrade champions screen in the middle of leveling up with ISO 8
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    Asj1555Asj1555 Posts: 3
    au30cz3w8z2y.png
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