Network error after v18.0 update [Merged Threads] [Known Issue]

helloguys

Game keeps disconnecting before and after updating to the latest 18.0 update, anyone else?

Comments

Str

Is this just android, or is ios affected too?

Marri

Guys, easy, it's not the end of the world. I am sure it will be up again soon.

You should really get some perspective. For a game that is basically online instead of offline, it is amazing that it doesn't go down more often.

The one thing that annoys me is "check YOUR connection"...my connection is fine. I have literally never had my connection be the problem.

Maybe just leave that part out?

Anurag1606

I was in a fight when this happened. Totally kabamed. Why this keeps on happening. There was no message this time. Do they keep a record that how many people lose a fight and hence the resources. Totally uncool.

chaos3430

Update isn't out for me yet and the game is down too

Chovner

It's sad that I always expect the not be able to play properly any day a new update comes out... Like... NEVER....

QuikPik

What about if someone was thinking about purchasing the 1000 unit offer from yesterday? I believe that expires in 30 minutes.

roastedbagel

Anurag1606 wrote: »

Do they keep a record that how many people lose a fight and hence the resources.

Adorable

Senior_Speed

The game went into emergency maintenance while I’m in the rift now what am i suppose to do

chaos3430

Submit a ticket to get an email tomorrow telling you they can't do anything for you, thanks for playing.

JumperAlpha

I was playing the game, finsihing up a story quest, though I'd had some annoying delays as the connection to the server seemed spotty despite my Wi-Fi connection being fine. Then, just as I was finishing up the level, blammo, connection seems to have gone dwon entirely, multiple attempts to reconnect have failed. I am playing on my iPad and there is no update available on the app store yet

EDIT: Error message now says the game is down for Emergency Maintenance

Anurag1606

Marri wrote: »

Guys, easy, it's not the end of the world. I am sure it will be up again soon.

You should really get some perspective. For a game that is basically online instead of offline, it is amazing that it doesn't go down more often.

The one thing that annoys me is "check YOUR connection"...my connection is fine. I have literally never had my connection be the problem.

Maybe just leave that part out?

You are probably correct. But since it is an online game, they should have a record of which fights were disturbed because of the connection issues. And reimburse instantly when it's back to online. By reimbursement I mean get back to the last saved part of the game before it went down. But this never happens and that is why everyone is so curious about. I was fighting when this happened. When the game gets online, I'll probably find that I lost it or health reduced to half. This thing shouldn't happen. There should be a backup option from them, should game go down. Mistakes and errors happen all the time, no issues with that. But there is no backup here when it happens so frequently. That's the 1 major gripe about it.

Tony3785

No update for me and I can’t log in.

Pabo_Ya75

I am having the same issue on IOS no update yet. I moved to comcast mobile. could this be the same issue with TMobile last year?

Vossler77

App store as no update !???

MEKA5

Every update comes with this anticlimatic annoyance.

Anurag1606

Anurag1606 wrote: »

Marri wrote: »

Guys, easy, it's not the end of the world. I am sure it will be up again soon.

You should really get some perspective. For a game that is basically online instead of offline, it is amazing that it doesn't go down more often.

The one thing that annoys me is "check YOUR connection"...my connection is fine. I have literally never had my connection be the problem.

Maybe just leave that part out?

You are probably correct. But since it is an online game, they should have a record of which fights were disturbed because of the connection issues. And reimburse instantly when it's back to online. By reimbursement I mean get back to the last saved part of the game before it went down. But this never happens and that is why everyone is so curious about. I was fighting when this happened. When the game gets online, I'll probably find that I lost it or health reduced to half. This thing shouldn't happen. There should be a backup option from them, should game go down. Mistakes and errors happen all the time, no issues with that. But there is no backup here when it happens so frequently. That's the 1 major gripe about it.

Furious*. My bad. Auto correct issues.

unknown

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Negro5205

And It's my lunch time at work..., I was waiting all day long to play and do the mission...

TeeJayFlash

Kabam Miike wrote: »

Hey All,

We're looking into this right now. Stay tuned, and we'll have this all figured out as soon as possible.

Does this...ONCE AGAIN...update screw up come with free stuff (yep I'm want free stuff)?

chaos3430

Calm down, this is just the login, wait to see how combat mechanics have been updated as usual lol, then judge.

unknown

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Darthnox

So i wouldnt usually care if the game goes down but i was doing the master rift and i actually managed to luck out and get a featured 5 star crystal path. Will this downtime effect this? @Kabam Miike

Al_AhadHKGN

BOOMERJOT

We just had maintenance yesterday, now days we don’t even get compensated for time wasted.. not everyone can play all the time

A l p h a

My alliance member was also doing a master rift at the time! he got to the 5 star basic crystal! does this mean he will lose it if the rift timer runs out beforehand?! @Kabam Miike

Kingyakoopa

Does it take a mad scientist to fix error issues?

udhabaj

Darthnox wrote: »

So i wouldnt usually care if the game goes down but i was doing the master rift and i actually managed to luck out and get a featured 5 star crystal path. Will this downtime effect this? @Kabam Miike

RIP that crystal