Can you rollback my account it got hacked [Not A Bug]

lpippiplpippip Member Posts: 15
edited June 2017 in Bugs and Known Issues
My account was hacked last night and 5 4*s were sold including my maxed out Phoenix. I haven't spent any of the shards, gold, or ISO and I'm hoping that the email change service also finishes soon because today he is going to break in again. Is there anyway to get it locked down until the email is changed?
Post edited by Kabam Wolf on

Comments

  • lpippiplpippip Member Posts: 15
    The username is Jolineline
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hi @lpippip. Really sorry to hear about your account being accessed by someone else. For account issues like this, we would ask that you submit a ticket to Customer Support so that they can look into this for you. You can submit a ticket in the game by tapping on the Gear icon in the top left corner of the app, then choosing Support. Thanks!
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