Dungeons not working
JimmyJohnJones
Member Posts: 81 ★
Ran a dungeon this morning that worked fine. Then attempted to start another one and got the dreaded connection issue right when I clicked start dungeon. Eventually, the game disconnected. When it reconnected the map loaded for me but with no one else in there. My partner was still stuck on the main screen where it said waiting for leader to select dungeon. We had to wait for the timer to finish.
Tried this two more times, once with me starting and once with another starting. Both times we had same results. Only positive is that our champs were not entering refresh status. However, I cannot run any dungeons and am missing milestone rewards!
Tried this two more times, once with me starting and once with another starting. Both times we had same results. Only positive is that our champs were not entering refresh status. However, I cannot run any dungeons and am missing milestone rewards!
0
Comments
This is what I and partner see:
One sees this (note the lack of anyone on the map):
Other sees this:
1) What device and version are you currently using?
2) What operating system are you running? What version of is it?
3) What mobile carrier are you using?
4) Does this occur on cellular data, wifi, or both?
5) What time did this occur? (Please include the timezone, if possible.)
If possible, would you be able to get your dungeon partner to come on here and provide their info as well? If not, that's alright; we'll make sure to get any info you can give us passed along for investigation. Thanks!
One last thing I wanted to ask is if you experienced the connection error message and disconnect each time this happened or if it was only the first time?
I'll try to get them to pop on but not sure they are registered on the forums.
One thing to mention. The dungeons started loading fine late later that day. I wasn't able to try again till around midnight so not sure if it was the dungeon refresh or just passage of time that did it.