purchasing play cards and not receiving boosts

MaddestMadMannMaddestMadMann Member Posts: 2
in Bugs and Known Issues
hi guys,

located in Australia and purchased 2 x AUD$50.00 Google Play Gift Cards through PC Game Supply on 8th May 2018 as per purchasing requirements (30th April to 13th May) and have not yet recieved my boosts for purchasing.

I'm able to provide proof of transactions to assist.

Regards, Troy

Comments

  • cx234333cx234333 Member Posts: 111
    I think it is a western thing I could be wrong
  • MaddestMadMannMaddestMadMann Member Posts: 2
    a western thing? in what kind of context do you make that statement?
  • Kabam SophiaKabam Sophia Moderator Posts: 241
    Hi @MaddestMadMann! We're sorry to hear you didn't get your bonuses. Unfortunately, we can't deal with account specific problems on the forum but if you contact our Support Team, they'll be able to look further into this for you!

    To reach them, please tap the grey gear icon in the top left corner of the home screen. From there, tap on the button that says “Support”. To submit a support ticket, tap the button that states, “Need more help? Contact us”

    From a computer, you can also reach out to them HERE!
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