Change email attached to kabam account, Mod input welcome.

phillgreenphillgreen Posts: 2,263 ★★★★
Yeah, yeah.

Bought/sold/shared account. No.

Actual reason, My sons account when created was done using his mothers phone with her email address and only played by him on that device.

The boy has his own device now and we want to have his kabam account linked to his own email instead of being attached to hers.

Is this something that support can/will help with, it is fairly easy to prove ownership and compliance with the TOS and there is plenty of secret login history to show no shenanigans have or will occur.

Cheers.

Comments

  • edited May 2018
    Hi phillgreen!

    Our Support Team would be happy to assist you with that! You will need to contact us using the current e-mail address that is on the account. Please provide the following information when reaching out to us.

    1) Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2) Last Login Date (approximate within 60 Days)
    3) Your account's name as it is displayed in-game
    4) Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5) New email address you wish to use (make sure that it hasn’t been registered with Kabam)
    6) Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    7) Device and Device OS you were/are playing on
    8) Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
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