I am not getting any three or four satr from premium crystals,even after I recently opened 30 of tho

From a past few weeks the droprates are nearly zero for me in premium crystals. Every one around me is getting 3 sand even 4star character from premium crystals but I have not got a single 3 or 4 from the past 33 days. Please fix this problem.

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Kabam Spruce

Sanjit wrote: »

From a past few weeks the droprates are nearly zero for me in premium crystals. Every one around me is getting 3 sand even 4star character from premium crystals but I have not got a single 3 or 4 from the past 33 days. Please fix this problem.

Hello! We're sorry you haven't been fortunate with Premium Hero Crystals. We know higher rated heroes are more rare to find in these crystals. Here's some info about how to work toward 4-Star Hero Crystals:

http://kabam.force.com/PKB/articles/en_US/FAQ/4-Star-Champions-MCOC

RichiesDad79

I just pulled a 4* karnak, and my son pulled 2 4*s and one 3* out of 3 prems. Right after he did this, we saw someone else on YouTube accomplish the exact same feat. I average about 2-3 4*s per week and at least 10-15 3*s. It's all RNG as has been stated.

RichiesDad79

I should add this was my average when I was grinding all arenas and playing in all my spare time. Lately I've had much less time to play, but I still do ok on prems.

Cats73

Kabam Spruce wrote: »

Hello! We're sorry you haven't been fortunate with Premium Hero Crystals. We know higher rated heroes are more rare to find in these crystals. Here's some info about how to work toward 4-Star Hero Crystals:

http://kabam.force.com/PKB/articles/en_US/FAQ/4-Star-Champions-MCOC

The fact that the website has to explain how probability works is...unsettling at best.

SavageBreaker69

Bruh, I clicked "open 10 crystals" and got four 3* and a 4* She Hulk