
To whom it may concern:
We did not receive our previous alliance war result email.
(which was supposed to be deliverd on May 16)
and we has been facing this new bug issue since last maintenance.
(May 17)
Unable to initiate Alliance War.
We have filed multiple reports about this matter to the customer support.
But so far no results from the CS and we are still unable to initiate AW.
as a result, our season two Alliance War Score is going down fast.
The alliance is losing its morale.
It has been more than 4 days since we first reported this bug.
Please find the cause of it and have it fixed ASAP.
Our alliance has several top spenders of this game.
and all of us are still eager to play this game.
Sincerely.
MCOC player (毅义 alliance)