Change of emailadress not processed by support

d0pe_Jesterd0pe_Jester Member Posts: 1
in Bugs and Known Issues
Dear customer support team,

Last sunday i have sent you an email regarding the change of my mail adress; to customer.help@kabam.com. I have not heard from you since. I used all the questions on the forum to give you all the information you need regarding my account. Please respond.

Kind Regards,

d0pe Jester

Comments

  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hello,

    That is not the correct way to request an account email address change. Please contact support by going to the gear icon in game and clicking "support" under the account header or using this form and the team will be able to assist you futher.
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