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Overcharging for in-app purchasing

Tiger_BriTiger_Bri Member Posts: 2
in General Discussion
It’s been multiple times that my purchase from in-app store charged me more than what it said. What should I do?

Comments

  • FR33_HUG5FR33_HUG5 Member Posts: 1,196 ★★★★
    The prices are listed in American Dollars. What you are paying, is what the amount is after the current exchange rate is applied to your country of origin.
  • SolswerdSolswerd Member Posts: 1,892 ★★★★
    Depending on where you live and what app store you use, they do add sales tax. (just a suggestion as you did not say how much you were being overcharged)
  • Tiger_BriTiger_Bri Member Posts: 2
    Cos it’s weird that it only happens to the cheapest one. The USD$5 ones. Which is ard 39 HKD. But they always charge me double at 78 HKD. that never happened in other more expensive charges
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, for any account specific questions like this, our support team would be the best equipped to look into this for you. You can contact them from within the game by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support. They can also be reached here.
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