Hey everyone, there's a lot going on in this thread - including some misinformation.
We are limited in terms of what we can see on our end, as we do not process payments - those are processed through the various platforms that people use to download the game on. We take action based on in-game terms of service violations, and this can include trying to manipulate the in-game unit store in any given way. As with any violation within The Contest, it depends on the severity of the situation when we are determining what the punishment is. More severe violations come with more severe punishments. We don't discuss actions taken on specific accounts with anyone other than the account owner, so we can't get into details of this situation or others, or dispel certain parts of misinformation that are being spread.
We don't have any desire to see those that cheat the system go unpunished - it negatively impacts us and our players. But not every violation is immediately deserving of an in-game permanent ban.
Comments
All you need to know is that its cheating and the people doing it need to lose their accounts permanently.
We are limited in terms of what we can see on our end, as we do not process payments - those are processed through the various platforms that people use to download the game on. We take action based on in-game terms of service violations, and this can include trying to manipulate the in-game unit store in any given way. As with any violation within The Contest, it depends on the severity of the situation when we are determining what the punishment is. More severe violations come with more severe punishments. We don't discuss actions taken on specific accounts with anyone other than the account owner, so we can't get into details of this situation or others, or dispel certain parts of misinformation that are being spread.
We don't have any desire to see those that cheat the system go unpunished - it negatively impacts us and our players. But not every violation is immediately deserving of an in-game permanent ban.