Bloodletting crystal update

SkunkcabbageSkunkcabbage Member Posts: 211 ★★
Has anyone got an update on when the refunds are going to happen with the bloodletting crystal yet?
I've received a holding email in response to a ticket I submitted which says they received an overwhelming number of refund requests and were investigating but then another email 10 minutes later said a ticket had been closed.
I've checked my PayPal account and there hasn't been the refund yet.
Absent 5* Joe Fixxit or War Machine from the crystal means mis-sold product, not as advertised and not as described. If I was buying anything and that was the case my credit card company would instantly refund me as it's fraud.

Thanks in advance guys.

Comments

  • SkunkcabbageSkunkcabbage Member Posts: 211 ★★
    I'm getting exhausted trying to get to the bottom of this hence using the forum as I've:
    - Contacted Google Play who agreed with me and tried to refund but the money was already sent to Kabams account.
    - Emailed them but they don't respond to email, it was an auto response.
    - Used social media but they can only manage Facebook not assist with anything.
    - Submitted a ticket but can't check the progress of the ticket

    Remaining options:
    Contact PayPal
    Contact AmEx
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