you must contribute 0 points towards the event to be eligible for rank and milestone awards

brandenbranden Member Posts: 4
in Bugs and Known Issues
im use to reading other similar rank system or get to a certain amount of points to unlock rewards but I see this on the new use an avenger to gain points for alliance. it says this and not sure why? anyone can help. you must contribute 0 points towards the event to be eligible for rank and milestone awards

Comments

  • brandenbranden Member Posts: 4
    bxpjcm0j43ey.png
  • Schmidty0611Schmidty0611 Member Posts: 30 ★
    That’s goofy, I’ve seen that too.

    There is also a problem with the score tallying as I put up over 10k right after it launched, along with another in my ally and then a couple hours later it said that neither of us contributed anything and it had that red banner again that you are referring to.

    @kabam what’s up with this?
  • Still2ChillStill2Chill Member Posts: 3
    Same issue here, put up 10k and a few hours later the points are gone.
  • teucriteucri Member Posts: 16
    Same issue, the reset disappeared my points!
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    branden wrote: »
    im use to reading other similar rank system or get to a certain amount of points to unlock rewards but I see this on the new use an avenger to gain points for alliance. it says this and not sure why? anyone can help. you must contribute 0 points towards the event to be eligible for rank and milestone awards

    Hi,

    Sorry for the confusion. The zero should not be there. This should say "You must contribute points..." similar to the other events. We'll get this fixed.
  • brandenbranden Member Posts: 4
    bxpjcm0j43ey.png
    i wrote this on my son kabam account but will you fix everyones? or just link to this account. if so i can give you my kabam email.
  • brandenbranden Member Posts: 4
    i also tried to email kabam with other issues and never got an answer. I have issues during the crashes and over heating i could not go online to get my rewards and now they say expired. what should i do? i find the email system does not work well with fixing issues and will we be getting compensated for the 18 days ?
  • Kenny292Kenny292 Member Posts: 536 ★★
    Had the same issue with points resetting after the event began.
  • GroundedWisdomGroundedWisdom Member Posts: 36,627 ★★★★★
    branden wrote: »
    bxpjcm0j43ey.png
    i wrote this on my son kabam account but will you fix everyones? or just link to this account. if so i can give you my kabam email.

    They mean they'll try and push a fix for everyone. No worries.
  • NinjaWarrior99NinjaWarrior99 Member Posts: 340 ★
    branden wrote: »
    i also tried to email kabam with other issues and never got an answer. I have issues during the crashes and over heating i could not go online to get my rewards and now they say expired. what should i do? i find the email system does not work well with fixing issues and will we be getting compensated for the 18 days ?

    i emailed them earlier today about a problem and had a response in about 3 hours. now like a politician, they ignored 90% of my issue and replied to one small part of it with a standard response.....but it was a reply nonetheless
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