Payments no longer available

As of last Friday this error message is displayed whenever I enter the unit store, "Payments no longer available. Please contact support".

I have contacted support NINE times and I keep receiving the same automated response basically asking me to:

- purchase using a device I have used previously to purchase;
- ensure I am logged into my game and Google account;
- check my payment methods; and
- check with Google to ensure there are no issues.

On NINE occasions I have explained that I have checked all the above. I have even called Google who confirm there are no issues their side.

Clearly there must be an in-game bug. The fact I have had to submit NINE separate tickets is deplorable (the last one was my favourite - closed immediately without a response!) and I would have thought it would be in your interests to fix this issue. We all know how Kabam needs the revenues.

Is this a known bug/issue?

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Kabam Lyra

Hi,

As noted in the response above, the first step you should try is purchasing from a device you've successfully used to make purchases in the past. If you have any further questions, please reach out to support for assistance by using the Support link in game.