Goldpool arena - extra ticket now missing?

I thought if you were in the last goldpool arena this one was free for us to enter? When i just got the rewards for avenger use i went to my items. I had 2 “extra” goldpool tickets after the last run that i never sold. I’ve been in the goldpool arena since it started up today and just now noticed i only have 1 goldpool ticket in my inventory. Why did i get charged a ticket for entry when it should have been free for me to enter?

Comments

Thawnim

ShadowReptile wrote: »

I thought if you were in the last goldpool arena this one was free for us to enter? When i just got the rewards for avenger use i went to my items. I had 2 “extra” goldpool tickets after the last run that i never sold. I’ve been in the goldpool arena since it started up today and just now noticed i only have 1 goldpool ticket in my inventory. Why did i get charged a ticket for entry when it should have been free for me to enter?

My guess is you will have to submit a ticket with in-game support. But without a before picture it might be hard to prove. Good luck either way.

ShadowReptile

I already did but figured the support team on here and the players should know too incase they are missing items as well

Kabam Vydious

Support will be the best fitted to help out with this!

ShadowReptile

Ok. Can you keep this post up please so i can see if anyone else besides me is having this same issue

metzynote

Same issue, lost my ticket, was saving cause it's fun to look at.

metzynote

More importantly, does that mean you are letting people in that didn't complete last time? My assumption is yes based on the ticket price, which is not what was agreed upon for this redo event.

I obviously want my ticket back, but I also want to make sure we are restricted to the original participants, minutes Top 200, or you might as well kiss the odds of grinding goodbye.

ShadowReptile

Good catch i didn’t even think of that part of it. I was in the last one and was part of that chat when the game was down. I wonder how many new people are in this time thanks to this issue.

unknown

This content has been removed.

Thawnim

metzynote wrote: »

More importantly, does that mean you are letting people in that didn't complete last time? My assumption is yes based on the ticket price, which is not what was agreed upon for this redo event.

I obviously want my ticket back, but I also want to make sure we are restricted to the original participants, minutes Top 200, or you might as well kiss the odds of grinding goodbye.

The arena does not show up unless you participated in the last one.

Youconfused

Same thing happened to me

ShadowReptile

Can that be confirmed by someone who had a ticket but did not participate in the arena last time around for whatever reason? ( if you read this and that applies to you please check)

ShadowReptile

Any kabam moderators want to help? I put in a ticket they responded with a copy and paste response. I tried to reply and got a message saying they closed my ticket. I also got another message that said they fixed the problem that people were having entering the goldpool arena. I can not respond to that one either as i aslo get a closed ticket response. Why will they not fix or even read my issue! Someone over at kabam please help!! I want my ticket back!!

ShadowReptile

I can paste their responses if it helps and i wont get in trouble for it of it helps the moderators

Kabam Miike

Can you please send me the 8-Digit Customer Support Ticket Number?

ShadowReptile

Sent it to your inbox. Thank you for the help!

Logaroo

If you joined the arena right away it likely charged you a ticket. I couldn't enter as soon as it started because it had a ticket requirement and I'd only gotten the one ticket I had used originally.

ShadowReptile

Kabam miike got the issue fixed for me and i recieved my ticket back.