Kabam compensations message.

Your messages have been the same for the last few weeks. “Please be patient” “we are evaluating the scope and level of blah blah” ok can you be transparent with this please? I could just be sarcastic and ask who are you discussing it with someone who has been on vacation for a month who doesn’t know what’s going on? But I will try and be cordial as you just released me from your forum prison because I suggested people to not spend money until you start fixing problems.
However back to the post. Who are you discussing this with? And may I ask why, when you have all the data points in front you from solo events, to alliance events, to PHC shards and other shards and units and BC from arena grinding and monthly EQ not being ran and all of that information is more available to you than us and we all can seem to show you each area it affected. So why can’t you? Why does compensation that costs you nothing to give, other than breaking your mindset that loyal gamers who put your company and game at the top of the charts on many levels don’t deserve anything, need to be evaluated for the “correct” compensation. During this entire thing you could have sent out weekly gifts saying hey we know this is bad. Here is something to keep the peace until we figure things out. Or even at this point it can be everyone here is more than what’s fare because this has been the worst time in our history and we appreciate those who stood by us even though you complained all the time. Why is everything that can show kabam has a pulse or understands service or customer appreciation need to be so difficult with you? Customer service is not that hard. Why do you make it so?
Since you seem to think it is that difficult, why don’t you lay it out for us to read and help out. What factors are you looking for in compensating? Please, because we all know Kabam lacks in service, why not allow your customers who pay you, help decide what it should be?
However back to the post. Who are you discussing this with? And may I ask why, when you have all the data points in front you from solo events, to alliance events, to PHC shards and other shards and units and BC from arena grinding and monthly EQ not being ran and all of that information is more available to you than us and we all can seem to show you each area it affected. So why can’t you? Why does compensation that costs you nothing to give, other than breaking your mindset that loyal gamers who put your company and game at the top of the charts on many levels don’t deserve anything, need to be evaluated for the “correct” compensation. During this entire thing you could have sent out weekly gifts saying hey we know this is bad. Here is something to keep the peace until we figure things out. Or even at this point it can be everyone here is more than what’s fare because this has been the worst time in our history and we appreciate those who stood by us even though you complained all the time. Why is everything that can show kabam has a pulse or understands service or customer appreciation need to be so difficult with you? Customer service is not that hard. Why do you make it so?
Since you seem to think it is that difficult, why don’t you lay it out for us to read and help out. What factors are you looking for in compensating? Please, because we all know Kabam lacks in service, why not allow your customers who pay you, help decide what it should be?
9
Comments