If a crystal has already been opened, is it possible to spin it again? [edited by Mod for clarity]

Teej12

So yesterday I opened my first 5* crystal, and I was spinning it and as it was slowing down it was clearly going to land within 3 champions, which were daredevil (not Netflix), storm and it might have landed in SE Spiderman but I don't think so, the game then crashed and went into emergency maintenance and instead of getting one of those champions I was given a Punisher 2099 which IMO is not as good as any of the other 3, would Kabam possibly let me re-spin the crystal? Or is that to much

2nd_slingshot

That's who you'd have gotten the first instance. The crystal spinning is just a small way to raise your blood pressure. Stop spinning and just pop. And punisher isn't all that bad. He's decent on defense.

Namelez

Teej12 wrote: »

So yesterday I opened my first 5* crystal, and I was spinning it and as it was slowing down it was clearly going to land within 3 champions, which were daredevil (not Netflix), storm and it might have landed in SE Spiderman but I don't think so, the game then crashed and went into emergency maintenance and instead of getting one of those champions I was given a Punisher 2099 which IMO is not as good as any of the other 3, would Kabam possibly let me re-spin the crystal? Or is that to much

Daredevil classic isn't a 5* only Netflix ik bc I have him duped sadly

Teej12

My bad, then yeah, Netflix one, I don't actually know the difference?

TheSquish671

Better one is red. The other is black

Teej12

As for the Punisher 2099 being what I was going to get anyways, I know that if you close the app right as the crystal stops on a champion as long as the champion doesn't actually pop up it will give you a random champion instead, punisher 2099 wasn't even on the screen when it was spinning, and it was stopping on most likely Daredevil, but might have gone 1 more to Strom but I don't think so and then even if it went to more champions it would've been SE Spiderman

Teej12

Thanks Squish I haven't got either and didn't notice there was two until my friend got one

Kabam Porthos

Hey Teej12, I've moved this thread out of the Bugs and Known Issues section and edited the title to make it more relevant to your request.

Unfortunately, once a Crystal has been opened, it is not possible to Spin that same Crystal again. While I understand it can be confusing to see the Spin animation about to seemingly stop on a certain Champion but then award a different one, this feature is working as intended.

The Crystal Spin animation you see in the game is merely a visual effect, and it doesn't always represent the prize you will receive from opening a Crystal. The Champion or Items which are to be awarded from a Crystal are determined at the time you click to open it, the Spin animation has no effect whatsoever on determining what the prize from that Crystal will be.

If you wish to avoid any Crystal Spin animation confusion in the future, you can do so by using the “Open Crystal” feature, located at the bottom right of the Screen. This will automatically open up to 10 Crystals that are currently in the Crystal Vault and will not affect the drop rate in any way. The Rewards will be yielded appropriately as if the Crystal/s had been Spun manually.