The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Monthly Quests - Performance Issues / Miscellaneous

Hi Kabam and fellow Summoners.

I am probably not alone in regard to this particular issue. But I'd like to take some time to speak to the recent Monthly Quest and Performance Issues.

The recent maintenance issues have made completing the monthly event quest (Enter the Cabal) nearly untenable. For example, after completing the Adaptoid boss on the Master difficulty, the game proceeded to lag and shut down. Upon logging back in, after several failed attempts, to my dismay, I needed to fight the Adaptoid boss a second time.

In the middle of that second fight, the bug persisted and thus resulted in losing (another 3 fights) against this boss. While I do understand that the boss is meant to be challenging at all difficulties, having to combat the performance issues surrounding this fight was simply unpleasant. This resulted in losing valuable resources (but who am I kidding, I'm not THAT great of a player).

Additionally, while competing in the Quickmatch Arenas, the performance issues continued. During and after fights, the game would lock. Much to my dismay, I ended up losing a crystal here and there. I am not sure if this happened to anyone else in-game, but if it has, I can sympathize.

And I'm not sure if anyone has noticed the extreme inconsistency of parry and dexterity. More often than not, on "well timed" blocks, which have worked in the past, parry would not trigger. While in AW, I have noticed that defenders who have held their block for a while, would trigger a parry. Because of this, I have taken a step away from AW. Also, the Dexterity mastery has not functioned as well as it has in the past, with champions effectively, what I like to say, tripping over their own feet. This has led to many quests being quit. Rather disappointing it is.

Lastly, it's difficult to even complete ANY Monthly Event quest as the rewards for the Master and Uncollected difficulties seem rather lackluster for the amount of resources, time and effort needed to complete them. I'm not sure how anyone else feels about that...

Just my two cents.
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