Game freezes during Matchs

saadelbendarysaadelbendary Member Posts: 51 ★
in Bugs and Known Issues
Device and Version: Huwawei y6

Device Operating System: Android 5.1.1

Mobile Carrier: orange WiFi , Vodafone cellular

Cellular or WiFi: Both

Game Version Installed:19.1

Game Mode: Everywhere Event Quests, Alliance Quest and Alliance War. ( haven't tried story or arena yet)

Champions Affected: Everyone I used so far was affected

Active Boosts: no

Description of the Issue: game freezes during matches at any point ( during combos, during special attacks , while evading , while holding block)

Screenshot or Video:

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey saadelbendary, I understand it can be frustrating when the game doesn't perform in the way you expect, and we're constantly working to address any issues which are identified here in these Forums!

    To help us keep everyone's comments about lag and performance issues more organized, we created dedicated threads and a bug report template. I've provided a link below to the relevant thread for Android users. Please take a moment to contribute to that discussion by providing the information we've requested in the bug report template, located on the first page.

    - Android user performance issues thread

    Thank you very much in advance for your help and patience as we work to address your concerns!
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