**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options
The right to be angry?
Mitziboi
Posts: 46
While insulted at the “appreciation” gift, I was still looking forward to it because well, it’s free and will help my game play in some capacity no matter how small.
After reading through the posts, I started to get more frustrated than any adult should be about a game. I play this game because it’s mind numbing, and frankly after a day at work, I could use some mind numbing activity. Is there any legitimate reason to be so pissed about a game? After all, this game is made up of fictional characters, doesn’t put food on my table, and certainly doesn’t pay my bills.
So what gives? Do we have the “right” to be so pissy about poor customer service, poor game performance, poor compensation?
The answer is Hell Yea. I don’t just invest time in this game, I also invest money. When I pay for a gym membership, I expect the gym to have functional machines. When I pay for my phone, I expect it to last more than a week. Likewise with this game or any other game I play, when I invest I expect something in return. Personally, I would forego any compensation if Kabam would provide even mediocre customer service.
Kabam, we are upset. We have a right to be upset. We are your customers, and we have a right to know what is going on with this game. Perhaps a bit more transparency is in order.
After reading through the posts, I started to get more frustrated than any adult should be about a game. I play this game because it’s mind numbing, and frankly after a day at work, I could use some mind numbing activity. Is there any legitimate reason to be so pissed about a game? After all, this game is made up of fictional characters, doesn’t put food on my table, and certainly doesn’t pay my bills.
So what gives? Do we have the “right” to be so pissy about poor customer service, poor game performance, poor compensation?
The answer is Hell Yea. I don’t just invest time in this game, I also invest money. When I pay for a gym membership, I expect the gym to have functional machines. When I pay for my phone, I expect it to last more than a week. Likewise with this game or any other game I play, when I invest I expect something in return. Personally, I would forego any compensation if Kabam would provide even mediocre customer service.
Kabam, we are upset. We have a right to be upset. We are your customers, and we have a right to know what is going on with this game. Perhaps a bit more transparency is in order.
19
Comments
My frustrations is with the constant game mechanic issues and numerous bugs. Kabam I mean no offense but name 1 major event in the last year thst went off without a hitch. Probably can't. I am a developer I know how hard this is. I also know if my shop produced this level of results, we would have all been fired long time ago.
So don't compensate me, fixed the game. For now, I will no longer invest my money I have for gaming into this product. I will continue to play on a free to play basis, but I can no longer support a product that continues to produce on this level.
Sounds like they hired those that got the Axe from Comcast. And we all know how dismal Comcast’s customer service was. (Still is?)