I have 16 5* of those 16 7 are tech champions almost 50% last month i got iron man yesterday i got stark enhanced today i got rocket raccoon. also i am at 90% chance of pulling skill t4cc unfortunately i dont have any skill champs to use them on and trading 3 for a random type is stupid i would only trade three if i can pick what i got. stuff like this doesn't want to make me play more but less. 7 tech champs are not going to help me get through act 5. and the inability to rank up champions unless you're in a map 5 alliance is another reason i don't play as much nor do i spend money on this tame for those 2 reasons.
why should you care ok lets try and answer that. this game is not an rpg it iz not a pvp game so the majority of players play to acquire great champions to beat your quests. so our focus is to acquire and then rank up. but where youre failing is the ranking up part. what good is that stark enhanced champion if it will be months before it is ranked past 3 and even longer still to get to 4 etc. it isnt any good at all it is useless. you have the trash can inventory to try and force us to rank up champions we dont want or wont use again fail it will either rot or get sold because your rank up system requires multilple parts a player can have a surplus of t4cc but very little t1a so that champion will remain at rank 1.
The master level quests have increased in difficulty but yet the rewards have decreased last months was brutal i was able to 100% with some out of pocket cash. this months i competed it but will not be 100% it at all the difficulty last 2 was ****. and the rewards are not worth the money or effort. this you vs us mentality is a fail from a business aspect. increasing the difficulty of lower content to make it harder for the people with rank 5 5* and a roster of 6* is a fail. thats why i thought ypu introduced uncollected difficulty hell if you have to make an insane level and don't allow people to enter it without the required team level.leave master and below content alone.
not many people will pay 60 40 or 20 dollars for a crystal that only has a 2% it could be 4% chance 5o get a 5 * nor would they pay that much for a guaranteed 5* imagine paying that and pulling a 5* spider gwen or iron patriot or even joe fixit. but people would pay 10 to 15 for a guaranteed 5* as long as it only contained good to great champions as defined by the community.
what things have you done that opened my wallet and got excited to play. gwenpool event the daily class crystal that when you bought one another opened up for 10 dollars but it had 2 t4cc of that class i bought all of those. the monthly quests used to up until last one and this one.
lower the costs of your offers and introduce the t4cc proving grounds to be like the others where you can get a fully formed 1 also a t1a daily proving grounds.

test it out introduce the 2 part daily class crystal see how much revenue you bring. in
lets be honest 4* r5 champions are not enough to complete content anymore so they won't be ranked up ever because resources are rare want us to rank up and play more make resources more available.