**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Misspent Units

NirocharlieNirocharlie Posts: 54 ★
in Suggestions and Requests
Dear Kabam,

I accidentally purchased the advanced alliance quest bundle this morning. I have been saving units for the upcoming events in the game and losing 1400 units is a big blow. I haven't used any of the items from the bundle, and have no intention to as they are useless to me. Can they be removed from my stash and be refunded the units please @Kabam Miike @Kabam Lyra ?

Comments

  • Archdemon_Archdemon_ Posts: 618 ★★
    @Nirocharlie you will need to open a support ticket through the game, click the gear icon in game and scroll down to support and follow steps from there
    as long as you've not used the items usually they can rectify problems quite easily
  • NirocharlieNirocharlie Posts: 54 ★
    Cheers @Archdemon_
  • Kabam PorthosKabam Porthos Posts: 4,676
    Hey Nirocharlie, I'm sorry to hear you accidentally purchased an Advanced Alliance Quest Bundle.

    Unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this. Therefore, I recommend reviewing THIS article and reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
This discussion has been closed.