I've submitted a ticket and want to know if I wasn't an idiot

KruspeRKruspeR Member Posts: 16 ★
in Bugs and Known Issues
Hey guys. I submitted a ticket with a bug. I would like to know if the ticket is correct or is it how the game works?
This is what's in the ticket, in brief:
I got that pop-up with a discount. It gave me some shards, tons of heals, revives, and a 4-star Gem. Since I'm planning on becoming the Uncollected soon, I decided that I want to have it. The original cost was 1000 Units, the discount dropped it down to 850.
I was some Units short so I went and bought the cheapest wallet, played a couple of Arena matches, got 850 Units, and...
There is no more discount! When I access this "offer", it's back at 1000 Units!!
Since it's only a 12-hour deal and I won't be able to log in before it expires, I asked the support if they could give me those items and remove 850 Units from my account or give me some kind of reward / compensation for the money I wasted on Units, since I wouldn't have bought them if I didn't get this "offer".

So, is my ticket fine? Or is it some kind of mechanic I didn't know about and the ticket is useless?

Comments

  • jnikolas92jnikolas92 Member Posts: 192 ★★★
    how long did it take for you to get those units up from arena? iirc, the 1000 to 850 discount is on a 30m timer. so I'm not sure if you missed the window to get it?
  • LyingninjaLyingninja Member Posts: 182 ★
    Waste of time asking for compensation and all that stuff
  • Destroy4589Destroy4589 Member Posts: 261 ★★★
    The discount is only for 30mins. If you didnt get the units within that time, then it's back to original price. Kabam cant help you
  • KruspeRKruspeR Member Posts: 16 ★
    So actually, Kabam did help me. I guess those rumors about their support working slow / bad are just rumors, at least in my case.
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