**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Kabam I need help and I'm confused......

Just for context I have modded before. As recent as November. The account was temporarily banned for a month. While I had that was banned I started a new account.... So I decided to check up on that temporarily banned account to see how long it had, and switched back to see the new account permanently banned?! What did I violate? All I did was check up on the temp banned account to see how much hours it had and you guys permanently banned both Clean and temp banned accounts. Hoping it was a bug I'm hoping one of you guys could answer that and look into more than just that easy go to email you guys send.





Hopefully you guys actually care enough to appeal this, because I cared enough to spend thousands on you guys, so hopefully y'all don't take me for granted

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    Sucks to be you👍
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    CliffordcanCliffordcan Posts: 1,341 ★★★★
    edited January 2020
    You should invest your money more wisely. I think it’s fair that you ripped off the game and other players by cheating and they ripped you off by banning a “Clean” account you spent $ on.

    Seems like Karma evened out for you. Hope your next account gets banned😉
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    DemonzfyreDemonzfyre Posts: 21,377 ★★★★★

    Just for context I have modded before. As recent as November. The account was temporarily banned for a month. While I had that was banned I started a new account.... So I decided to check up on that temporarily banned account to see how long it had, and switched back to see the new account permanently banned?! What did I violate? All I did was check up on the temp banned account to see how much hours it had and you guys permanently banned both Clean and temp banned accounts. Hoping it was a bug I'm hoping one of you guys could answer that and look into more than just that easy go to email you guys send.





    Hopefully you guys actually care enough to appeal this, because I cared enough to spend thousands on you guys, so hopefully y'all don't take me for granted

    All cheaters should be 100% banned for all accounts.
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    Hi NoKneeCapZ,

    The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information here in our forums regarding bans.
This discussion has been closed.