Problem collecting Arena Rewards

ALEKZ_BALEKZ_B Member Posts: 9
in Bugs and Known Issues
If you click on the NEXT SERIES button instead of the CONTINUE button once you finish an Arena Fight, you won't collect the rewards from it, please help

Comments

  • ALEKZ_BALEKZ_B Member Posts: 9
    Here's a screenshot of the pop up window I'm referring to
  • ALEKZ_BALEKZ_B Member Posts: 9
    cycm1mbighz2.png
  • beaupoembeaupoem Member Posts: 443 ★
    back out to main arena menu, click "view rewards", claim rewards
  • ALEKZ_BALEKZ_B Member Posts: 9
    That doesn't work, the rewards that are being lost by this button are the gold and arena chips, not the milestone rewards
  • ALEKZ_BALEKZ_B Member Posts: 9
    Can anyone provide some help or feedback regarding this issue?
  • The_OneThe_One Member Posts: 2,936 ★★★★
    If this is right I'm owed all the gold and chips from the last arena up to the final milestone and the gold and chips for 1.17 mil in t4b arena because I did both those without collecting any rewards until the end
  • Kabam WolfKabam Wolf Member Posts: 1,277 ★★★
    Hey @ALEKZ_B. If you're concerned that you're missing prizes. please submit a ticket to Customer Support so that they can review your account information and double check those prizes for you. You can submit a ticket in game by tapping the gear icon in the top left corner of the app, then choosing Support. Thanks!
  • ALEKZ_BALEKZ_B Member Posts: 9
    edited September 2017
    Thanks @Kabam Wolf, I will do that
  • ALEKZ_BALEKZ_B Member Posts: 9
    I submitted a ticket but I think the bug has already been fixed, just tested it out and the rewards are being collected no matter which of the 2 buttons is pressed.
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