Masacre in Act 6.4.4
![BayCityBomber](https://us.v-cdn.net/6029252/uploads/avatarstock/nCI19TL3XC80F.png)
I tried bringing this to Kabam support and was unsuccessful. Numerous times, Kabam support told me they couldn't get my screenshots and video and closed my ticket. Very frustrating 😠.
Hopefully you all in the community can see and maybe this will bring to light some support downfalls that Kabam can improve on.
I was fighting Masacre in Act 6.4.4 and on the path I need incinerate immunity. Various times in the fight I was getting major damage back to me.
I've asked Kabam to fix and comp for the lost revives and units to get passed their bugged content.
![](https://us.v-cdn.net/6029252/uploads/editor/35/gppppjh82hnu.png)
![](https://us.v-cdn.net/6029252/uploads/editor/le/hu9p0a51jwsh.png)
![](https://us.v-cdn.net/6029252/uploads/editor/ne/ug10wd4snvo2.png)
![](https://us.v-cdn.net/6029252/uploads/editor/ru/hyjdl9wmmxyt.png)
![](https://us.v-cdn.net/6029252/uploads/editor/fk/ykbviopcdtmx.png)
![](https://us.v-cdn.net/6029252/uploads/editor/dl/s0ypsejxoe0f.png)
![](https://us.v-cdn.net/6029252/uploads/editor/mw/2m3uuykaxkle.png)
![](https://us.v-cdn.net/6029252/uploads/editor/r8/zvbkeaci5fbr.png)
![](https://us.v-cdn.net/6029252/uploads/editor/56/9nzskjxl9toe.png)
Hopefully you all in the community can see and maybe this will bring to light some support downfalls that Kabam can improve on.
I was fighting Masacre in Act 6.4.4 and on the path I need incinerate immunity. Various times in the fight I was getting major damage back to me.
I've asked Kabam to fix and comp for the lost revives and units to get passed their bugged content.
![](https://us.v-cdn.net/6029252/uploads/editor/35/gppppjh82hnu.png)
![](https://us.v-cdn.net/6029252/uploads/editor/le/hu9p0a51jwsh.png)
![](https://us.v-cdn.net/6029252/uploads/editor/ne/ug10wd4snvo2.png)
![](https://us.v-cdn.net/6029252/uploads/editor/ru/hyjdl9wmmxyt.png)
![](https://us.v-cdn.net/6029252/uploads/editor/fk/ykbviopcdtmx.png)
![](https://us.v-cdn.net/6029252/uploads/editor/dl/s0ypsejxoe0f.png)
![](https://us.v-cdn.net/6029252/uploads/editor/mw/2m3uuykaxkle.png)
![](https://us.v-cdn.net/6029252/uploads/editor/r8/zvbkeaci5fbr.png)
![](https://us.v-cdn.net/6029252/uploads/editor/56/9nzskjxl9toe.png)
0
Comments
He has a passive ability that if a debuff fails to apply you take energy damage. Aka you need to take the damage and fight him w a champ that has a strong heavy. Good luck