My account got hacked

Mad_Titan99Mad_Titan99 Member Posts: 9 ★
edited June 2020 in Suggestions and Requests
Kabam please listen this low level account said he would give 10,000 units and some 6 star shards I said no but he hacked my account and wasted my 652 units on a stupid profile pic, now I’m left with only 57 please do something about this

Comments

  • UnknownUnknown
    This content has been removed.
  • Mad_Titan99Mad_Titan99 Member Posts: 9 ★
    edited June 2020
    My in game account name is MADtitan99
  • CptRagmachineCptRagmachine Member Posts: 10 ★
    It is your fault. You violated the Terms of Service by giving away your log-in details to someone else. If you hadn't done that, this wouldn't have happened. You can send Kabam a ticket through here: http://kabam.force.com/PKB/KbContactUsForm or through in game.
  • NEO_mr_AndersonNEO_mr_Anderson Member Posts: 1,075 ★★★
    SparkAlot said:

    They won't help here, you need to write to support.

    Maybe change your password to something harder next time, and not "MCOC"? ;)

    Are you a hacker too??? You know my password....!!!!!
  • CptRagmachineCptRagmachine Member Posts: 10 ★
    @Mad_Titan99 Yeah change your password and contact Kabam ASAP. They might help you if it was just a profile pic and nothing else.
  • Mad_Titan99Mad_Titan99 Member Posts: 9 ★
    CptRagmachine said:

    @Mad_Titan99 Yeah change your password and contact Kabam ASAP. They might help you if it was just a profile pic and nothing else.

    Ok I changed my password and have contacted via kabam force ur link that you sent how do I get feedback from them
  • CptRagmachineCptRagmachine Member Posts: 10 ★
    edited June 2020
    Mad_Titan99 said:

    CptRagmachine said:

    @Mad_Titan99 Yeah change your password and contact Kabam ASAP. They might help you if it was just a profile pic and nothing else.

    Ok I changed my password and have contacted via kabam force ur link that you sent how do I get feedback from them
    Now you wait to get a response from them. Just don't do anything in game. Try not to use anymore units. The more changes you make, it'll get harder for them to revert back to your account's original condition.
  • UnknownUnknown
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  • UnknownUnknown
    This content has been removed.
  • Ab_SamadAb_Samad Member Posts: 386 ★★
    Raise a ticket and tell them it was a mistake that you bought a profile pic it might help
  • MoNsTeR_804MoNsTeR_804 Member Posts: 726 ★★★
    Jeez guys don't be that harsh to the poor guy, contact Kabam Support and he will be able to help you.
  • LeNoirFaineantLeNoirFaineant Member Posts: 8,685 ★★★★★
    Your account didn't get "hacked". You gave someone your login hoping they would give you hacked units and shards, and instead they bought a profile pic lol. Be glad that's all they did. Support won't help you with this.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Mad_Titan99, I'm sorry to hear your account has been compromised. Unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with issues like this. As you've already reached out to our Support Team for assistance, I'll go ahead and close this discussion.
This discussion has been closed.