Game Crash on iOS on Launch [Merged Threads]

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  • DonAnanDonAnan Member Posts: 13 ★
    iPhone XS - iOS 13.5.1

    iPad Air3 - iOS 13.5.1

    game still crashing on both devices.
  • Z420Z420 Member Posts: 1
    Crashing on marvel logo for me too iPhone 6S
  • LosPayosRangelsLosPayosRangels Member Posts: 55 ★
    same here on my 2 accounts, one installed in iPhone6 and the other in iPhone XR both of them fully actualized
  • Catzilla10Catzilla10 Member Posts: 1
    Game crashing. iPhone X
  • Manup456Manup456 Member Posts: 891 ★★★★
    edited July 2020
    It’s not a Kabam issue it’s an Apple issue because COD is doing exactly the same thing. Facebook seems to be causing the issue.

    https://bgr.com/2020/07/10/ios-apps-crashing-cant-open-facebook-outage/
  • OxCOxC Member Posts: 57 ★
    Kabam Zibiit said:

    Hey everyone, we've let the team know so they can look into this. If you haven't already, could you let us know what model of device you are using and what version of your OS you currently have downloaded?

    iPad Pro (4th Gen 2020 12.9 inch) and iPhone 11 both on 13.5.1

    As it seems to be an issue with the Facebook SDK (second time this year) - do we know what integration with FB the app has (I would check the app but can't log on :D )

    Wonder if the benefit of having the integration with Facebook SDK outweighs the cost of downtime, loss of sales etc?
  • LeoCruzLeoCruz Member Posts: 33 ★
    Kabam Zibiit said:

    Hey everyone, we've let the team know so they can look into this. If you haven't already, could you let us know what model of device you are using and what version of your OS you currently have downloaded?

    IPhone 8
    iOS 13.5.1
    MCoC App crashing while opening
  • PsycroptixPsycroptix Member Posts: 21 ★

    In-Game Name: Psycroptix

    Device and Model: iPhone 11pro Max 256 GB

    Device Operating System: 13.5.1

    Cellular or WiFi: both.

    Game Version Installed: 27.2.0

    Game Mode: Can’t open the app. It crashes as soon as the logo comes up.

    Description of the Issue:
    App stops working and comes back to home of iPhone. I did a phone restart, didn’t fix the issue. Did a uninstall and install , didn’t fix the issue.

    I had purchased the sigil today by 12 and And app stopped working by 3.30 pm IST time. Can’t login since then. I am in middle of AW in a critical node. Help urgently.
  • TatteredSailTatteredSail Member Posts: 35 ★
    iPhone XR 13.5.1
  • Hector_1475Hector_1475 Member Posts: 1,794 ★★★★★
    Game is back up for me.
  • PauliwogusPauliwogus Member Posts: 3
    I’m back in, holding breath for the rest of the day.
  • Space_gooSpace_goo Member Posts: 127 ★
    game should be fine, unless Apple's fix was a software rollback. then could repeat with update reapply.

    or if Kabam applies a random update
  • LosPayosRangelsLosPayosRangels Member Posts: 55 ★
    fixed now
  • Greywolf_McGrowlerGreywolf_McGrowler Member Posts: 11 ★
    It’s working for me now
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there everyone, just to confirm, the issue should be resolved for everyone and you should be able to log into the game as normal again.
This discussion has been closed.