[Question] Didn’t received reply from Support

rohitbhati110rohitbhati110 Member Posts: 59 ★
in Bugs and Known Issues
Hi All,

I raised a support ticket 36 hours ago using in-game support button but haven’t received a response yet.

Did anything changed on how we contact to support?

Any help will be appreciated.

Thanks

Comments

  • UnknownUnknown
    This content has been removed.
  • Yodabolt21Yodabolt21 Member Posts: 2,596 ★★★★★
    Yeah, it’ll come, but you will be disappointed.

    After about 36 hours, I finally got a reply about my missing 30,000 shards....

    “We have received a bunch of issues with the same complaint. We will let you know more soon. But we are investigating’”

    Thanks Kabam, that makes me feel great!
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Please be patient as depending on the volume of tickets it may take some time for a response.
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