**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

[Question] Didn’t received reply from Support

Hi All,

I raised a support ticket 36 hours ago using in-game support button but haven’t received a response yet.

Did anything changed on how we contact to support?

Any help will be appreciated.

Thanks

Comments

  • Yodabolt21Yodabolt21 Posts: 2,524 ★★★★★
    Yeah, it’ll come, but you will be disappointed.

    After about 36 hours, I finally got a reply about my missing 30,000 shards....

    “We have received a bunch of issues with the same complaint. We will let you know more soon. But we are investigating’”

    Thanks Kabam, that makes me feel great!
  • Please be patient as depending on the volume of tickets it may take some time for a response.
This discussion has been closed.