The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.

Purchasing with units when account is negative and blocked from making purchases

KillacammmKillacammm Posts: 49
edited February 2021 in Suggestions and Requests
How can I by pass this if I have units I tried contacting combat but they no help
Post edited by Kabam Porthos on


  • KillacammmKillacammm Posts: 49
    Help guys
  • KillacammmKillacammm Posts: 49
  • danielmathdanielmath Posts: 4,028 ★★★★★
    Isn’t the point if negative balance so that you can’t use units?
  • JadedJaded Posts: 5,476 ★★★★★
    Bypassing the proper channels is how you got yourself into this situation.

    I’d suggest paying them back. It’s crazy, but it might work.
  • ItsDamienItsDamien Posts: 5,626 ★★★★★
    When the debt collectors come knocking, you better pay up first before spending on luxuries.
  • edited February 2021
    Hey @Killacammm, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues. You can find information about our refund policy HERE. However, if you require further assistance with this, I recommend continuing to work with our Support Team.
This discussion has been closed.