We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.

Game Outage - Feb 20 [Merged Threads]

24

Comments

  • MattstafariMattstafari Posts: 656 ★★★
    Maybe the overwhelming power of the upcoming buffs is causing problems for the game.......
  • Gazthehillbilly012Gazthehillbilly012 Posts: 126 ★
    It annoying, but hard to complain when it’s technically a free game if you are that way inclined, I however get really frustrated when I drop £50 on an Xbox game to find servers are useless!
  • Paul4Paul4 Posts: 24 ★
    yeah. i had 3 fights left in all of v6 then this happened
  • king_ov_scrubsking_ov_scrubs Posts: 396 ★★★


    anyone else?
  • TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
    edited February 2021
    An already sent in game mail of server maintenance on Tuesday
  • 7714dtl7714dtl Posts: 387 ★★★
    Sure is a good thing they upgraded the servers recently. The results are awesome
  • TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
    server maintenance
  • rvcubingrvcubing Posts: 135 ★
    Yall need to chill, its not the end of the world, its just a game. They do this to make sure they game runs smoothly longer. Dont complain if you don't know how hard it is to code such a complex game as this
  • TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
    Grootman1294 said:

    I got a notification for a 6* goldpool offer.... Maybe that's why game is down?

    Same here...got him for a 5 star notification....not worth any units...i wasted 1000 units in November trying to get him, and wasn't aware of the upcoming gifting event, which led me to the exciting world of arena grinds for a month, just to get enough units to trade in 7 GGCs.
  • UnyonfaceUnyonface Posts: 367 ★★★
    Egor_135 said:

    Owh shuck..This is getting annoying..my allies will kill me if I dont place..30 mins remaining..

    24 hours to place, that's on you...
  • TitoBandito187TitoBandito187 Posts: 2,028 ★★★★
    Gazthehillbilly012 said:

    It annoying, but hard to complain when it’s technically a free game if you are that way inclined, I however get really frustrated when I drop £50 on an Xbox game to find servers are useless!

    So all the time people invest is free? Nope. Neither are the items (boosts/ potions/ energy) they earn and used before it went down or miss out on because they can't get in in scheduled work vrraks.

    That's why people want compensation; it's not normal that the players should expect to lose out on those things because of back end server issues. Pre-NetMarble Kabam would give compensation simply for the inconvenience to try and keep people happy or at least to replace lost items/health and missed opportunities to complete milestones. Current Kabam is conditioning us to just suck it up, even when its more than just an inconvenience. Oh, here come the compensation threads, joke people, but it's actually warranted when it keeps happening.
  • TaZ_4178TaZ_4178 Posts: 506 ★★
    Agent_X_zzz said:

    I really hate asking for compensation but this Is kinda unbearable, so many bugs, Emergenices and crashes, its getting to a point where the game is unplayable.

    I saw your comment earlier I hope you can complete that abyss path & congrats on what you've done so far!
  • B_Dizzle_01B_Dizzle_01 Posts: 1,637 ★★★
    So what’s with maintenance before attack starts? Alliances still needed to place/arrange defense.
  • UnyonfaceUnyonface Posts: 367 ★★★
    rvcubing said:

    Yall need to chill, its not the end of the world, its just a game. They do this to make sure they game runs smoothly longer. Dont complain if you don't know how hard it is to code such a complex game as this

    They do scheduled maintenance to try and ensure the game runs smoothly. They don't do emergency maintenance to ensure this...
  • Agent_X_zzzAgent_X_zzz Posts: 4,475 ★★★★★
    TaZ_4178 said:

    Agent_X_zzz said:

    I really hate asking for compensation but this Is kinda unbearable, so many bugs, Emergenices and crashes, its getting to a point where the game is unplayable.

    I saw your comment earlier I hope you can complete that abyss path & congrats on what you've done so far!
    Thank you sir, hoping for 6* tigra from nexus.
  • Fear_of_Clowns2099Fear_of_Clowns2099 Posts: 892 ★★★
    edited February 2021
    Yes, these reasons factor into my ftp being. But no game is without faults, keep that in mind.
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