Capped frame rate.

Flbarros_Flbarros_ Member Posts: 19
Hello everyone!

I changed my phone recently from a s20+ (exynos) to a s21 ultra (exynos).
When i was playing (played for 3 months) on the s20+ the game ran extremely fluid and smooth (60fps) always despite the exynos 990 overheating issue.
Last friday (already playing for a week on the s21 ultra at 60fps), i logged in to do some arena fights and after 5 to 8 minutes i felt the device was getting hotter than usual (it only gets hot when using cameras) so i logged out, let it cool down and logged in again, but this time fps was freezed at 30fps.
I did all sorts of things: changed screen settings, changed game settings in the game booster, wiped cache and data of the game and game booster, restarted the phone, uninstalled and installed the game, hard reseted my phone
Nothing worked. still stucked at 30fps.
Kabam's support team didn't solve the problem (i explained all the situation and all the steps that I took).
Samsung's support team didn't solve the problem either.
So if anyone has experienced this and solved the issue, please let me know what you did! i would appreciate that and thank you!
Playing the game at 30fps is just horrible.

Comments

  • ThecurlerThecurler Member Posts: 878 ★★★★
    Consider yourself lucky. If I ever use my iPhone XR I get about 10fps 😂
  • BigPoppaCBONEBigPoppaCBONE Member Posts: 2,415 ★★★★★
    Flbarros_ said:

    Hello everyone!

    I changed my phone recently from a s20+ (exynos) to a s21 ultra (exynos).
    When i was playing (played for 3 months) on the s20+ the game ran extremely fluid and smooth (60fps) always despite the exynos 990 overheating issue.
    Last friday (already playing for a week on the s21 ultra at 60fps), i logged in to do some arena fights and after 5 to 8 minutes i felt the device was getting hotter than usual (it only gets hot when using cameras) so i logged out, let it cool down and logged in again, but this time fps was freezed at 30fps.
    I did all sorts of things: changed screen settings, changed game settings in the game booster, wiped cache and data of the game and game booster, restarted the phone, uninstalled and installed the game, hard reseted my phone
    Nothing worked. still stucked at 30fps.
    Kabam's support team didn't solve the problem (i explained all the situation and all the steps that I took).
    Samsung's support team didn't solve the problem either.
    So if anyone has experienced this and solved the issue, please let me know what you did! i would appreciate that and thank you!
    Playing the game at 30fps is just horrible.

    Currently the game is capped at 60 and if you set the phone to 120, you'll get 60.
  • Flbarros_Flbarros_ Member Posts: 19
    edited March 2021
    That's the point, my phone is always on 120Hz, every other game get 120fps/60fps. MCoC doesn't, just 30fps.
  • Flbarros_Flbarros_ Member Posts: 19
    edited March 2021


    Adaptive motion smoothness.
  • Flbarros_Flbarros_ Member Posts: 19
    edited March 2021


    always 30fps
Sign In or Register to comment.